Regardless of ongoing challenges dealing with the general public sector, together with cyber threats, workforce shortages, and the overwhelming want to rework authorities providers, there may be excellent news for these tasked with main IT modernization efforts in state and native authorities: the federal government know-how market is steady, resilient, and persevering with to develop.
This information bodes properly for ongoing efforts to redefine the workforce, foster cyber resilience, broaden digital fairness, reimagine authorities providers supply, and modernize vital infrastructure. Moreover, IT is now seen as an enabler of productiveness and a way to enhance how authorities providers are delivered in our communities.
Expertise tendencies in state and native governments
In accordance with latest analysis from the Heart for Digital Authorities, state, native authorities, and training (SLED) IT spending is predicted to develop between three to 5 % from 2023 to 2028. Actually, IT-related spending is outpacing U.S. GDP. Whereas not as explosive as the degrees seen in the course of the pandemic, IT market progress stays resilient. Whereas state and native governments are returning to “regular” when it comes to budgeting and procurement, vital federal stimulus funding continues to be obtainable for state use in IT modernization, together with enhancing cybersecurity and increasing broadband. No matter any short-term financial turbulence, the 5-year outlook for SLED is constructive.
This market outlook unlocks alternatives for state and native governments to more and more ship on precedence areas comparable to workforce growth, cybersecurity, digital fairness, citizen expertise, and significant infrastructure modernization.
State governments are more and more:
- Leveraging federal funds to prioritize one-time expenditures.
- Sustaining sizable reserves to climate potential disruptions.
- Sustaining constructive funds outcomes.
- And, in keeping with NASBO, the median state has 12% of yearly income put aside.
Like their colleagues on the state degree, native leaders have vital unused federal funding they’ll entry to modernize IT. The Coronavirus State and Native Fiscal Restoration Funds (SLFRF) program is offering as much as $350 billion to state, territorial, native, and Tribal governments throughout the nation to help their response to and restoration from the COVID-19 public well being emergency. Each state and native governments have till the top of 2024 to funds and obligate their SLFRF allocations, which can be utilized for quite a lot of IT modernization efforts together with community upgrades, cell applied sciences, and cybersecurity.
The underside line
The federal government know-how market is resilient and, in instances of financial or communal misery, will adapt to strengthen mission-critical applied sciences and providers. This has been proven repeatedly, particularly in the course of the Nice Recession and the COVID-19 pandemic.
At Cisco, we’re seeing the will amongst state governments to reshape how their workforce collaborates by offering progressive instruments, like Webex for Authorities, that pace and simplify communications. We’re additionally seeing a want to reimagine authorities workspaces and actual property to higher help hybrid work (extra right here). Governments are additionally modernizing their contact facilities to enhance the standard and availability of presidency providers. Cisco Webex Contact Heart is being leveraged by many governments for extra speedy, environment friendly supply of citizen providers, growing authorities responsiveness, and gaining constituent belief.
There’s additionally a powerful push by state and native governments in the direction of automation and augmentation to higher shield their networks and knowledge. States are properly ramping up their cyber defenses and adopting options that proactively detect rising threats, automate actions, and streamline safety analysts’ responses to threats and incidents.
Because the safety perimeter expands to incorporate more and more cell employees, MFA options together with Cisco Duo are being broadly adopted to successfully management entry to and from government-managed and non-government gadgets and connections. Moreover, governments are beginning to undertake cloud-based content material filtering applied sciences comparable to Cisco Umbrella to fulfill compliance with state mandates and government orders banning high-risk social media functions. States are additionally in numerous phases of planning for a complete, coordinated statewide safety technique following CISA steering and preliminary funding supplied inside IIJA.